The Secret to Making More Money with E-Commerce: Customer Retention, Part 1

In 2019, online retail sales surpassed $3.5 trillion worldwide, but the e-commerce boom was just getting started. With COVID-19 keeping everyone home, and brands pivoting operations to sell online, the events of 2020 created a unique ecosystem for the online marketplace to explode. Read the full article: The Secret to Making More Money with E-Commerce: Customer […]
General Mills Eyes Net Price Increase As Rising Costs Squeeze Margins, but Analysts Question Execution

With margins under pressure due to rising commodity and transportation costs, General Mills plans to increase prices going forward, but some investment analysts worry the timing will be off with local economies beginning to reopen and increased competitive pressure at the retail level. Read the full article: General Mills Eyes Net Price Increase As Rising Costs […]
Why Pricing Decisions Need More than Management Intuition

The past year has wreaked havoc on many industries. Companies have faced a range of issues related to customer strategy: sharp drops in demand, excess capacity, heightened price sensitivity, and aggressive pricing decisions by competitors. One important takeaway from the unprecedented impact of this crisis is that executives need to question many of their long-held […]
Help Your Business Breathe Easier with Recurring Revenue

When normally dependable economic indicators suddenly become unreliable for demand forecasting, it is practically impossible to make informed decisions on capital allocations and expense pullbacks, much less posit the earnings guidance to shareholders, bondholders and investors. Read the full article: Help Your Business Breathe Easier with Recurring Revenue Photo Credits: Getty Images/thianchai sitthikongsak