The Secret to Making More Money with E-Commerce: Customer Retention, Part 1

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In 2019, online retail sales surpassed $3.5 trillion worldwide, but the e-commerce boom was just getting started. With COVID-19 keeping everyone home, and brands pivoting operations to sell online, the events of 2020 created a unique ecosystem for the online marketplace to explode. Read the full article: The Secret to Making More Money with E-Commerce: Customer […]

Why Pricing Decisions Need More than Management Intuition

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The past year has wreaked havoc on many industries. Companies have faced a range of issues related to customer strategy: sharp drops in demand, excess capacity, heightened price sensitivity, and aggressive pricing decisions by competitors. One important takeaway from the unprecedented impact of this crisis is that executives need to question many of their long-held […]

Help Your Business Breathe Easier with Recurring Revenue

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When normally dependable economic indicators suddenly become unreliable for demand forecasting, it is practically impossible to make informed decisions on capital allocations and expense pullbacks, much less posit the earnings guidance to shareholders, bondholders and investors. Read the full article: Help Your Business Breathe Easier with Recurring Revenue     Photo Credits: Getty Images/thianchai sitthikongsak