When SaaS Freemium Is Not Free: The Gotcha “Strategy”

Diagram shows test questions to determine whether a SaaS freemium plan is in fact free or there are hidden or delayed costs

Part #1 of 2. Part #2 is published as a separate post to illustrate a “case study” here. The “Free Plan” Challenge Freemium has become table stakes for myriad SaaS companies and the most successful customer acquisition tool for the SaaS industry as a whole. By providing genuine (even if limited) value and a risk-free […]