Uber-Charged: The DOJ, Uber’s “Wait Time Fee”, and Some Pricing Common Sense

Legitimate Pricing Strategy, Poor Execution?  The Department of Justice has sued Uber for charging “wait time” fees to passengers who, because of disability, need more time to enter a car. The lawsuit alleges that Uber “violates the ADA by failing to reasonably modify its wait time fee policy for passengers who, because of disability, need more […]

Pruning Customers to Increase Profitability In A Supply-Constrained Environment

Many companies operate on the assumption that any customer providing “some” additional contribution margin is a good customer. Surely having it is better than the alternative, they reason. This week, FedEx disagreed. It didn’t just let go 1,400 customers, but made it public. It put both customers and competitors on notice that severe supply constraints […]

With Costs on the Rise, Should You Raise Your Prices?

The main source of a hot air balloon lifting power

By the big numbers, eCommerce has been flying high during the pandemic. Online sales have soared, as homebound and restless consumers shopped online in greater numbers than ever before. Read the full article     Photo Credits: Unsplash/sutirta budiman

The Broader Lesson from Booming Copper Prices

roll of copper tube

Blessed are the cheesemakers. A revival in restaurant visits in America has fed demand for one of the more obscure financial instruments—cheese futures. The number of contracts traded on the Chicago Mercantile Exchange surged last month. It is not only cheese that has melted up. Read the full article     Photo Credits: Unsplash/Ra Dragon