“Keep Climbing” Indeed: Delta’s Basic Economy Fares & Shrinkflation With Clever Twists

Summary / TLDR Delta’s motto, currently “Keep Climbing”, seems a bit more apropos these days. On December 10, Delta landed some bad news on price-conscious travelers: its Basic Economy tickets will come with even fewer benefits than before. They will no longer accrue Sky Miles or count towards Medallion status. This pricing move (let’s be […]
Uber-Charged: The DOJ, Uber’s “Wait Time Fee”, and Some Pricing Common Sense

Legitimate Pricing Strategy, Poor Execution? The Department of Justice has sued Uber for charging “wait time” fees to passengers who, because of disability, need more time to enter a car. The lawsuit alleges that Uber “violates the ADA by failing to reasonably modify its wait time fee policy for passengers who, because of disability, need more […]
Pruning Customers to Increase Profitability In A Supply-Constrained Environment

Many companies operate on the assumption that any customer providing “some” additional contribution margin is a good customer. Surely having it is better than the alternative, they reason. This week, FedEx disagreed. It didn’t just let go 1,400 customers, but made it public. It put both customers and competitors on notice that severe supply constraints […]
Pharmaceutical Company AbbVie Inflated Prices for Two Major Drugs, House Oversight Report Says

Pharmaceutical company AbbVie significantly inflated prices over the past two decades for patients in the U.S. who take the drugs Humira and Imbruvica, a report released Tuesday by the House Oversight and Reform Committee found. Read the full article Photo Credits: AbbVie
With Costs on the Rise, Should You Raise Your Prices?

By the big numbers, eCommerce has been flying high during the pandemic. Online sales have soared, as homebound and restless consumers shopped online in greater numbers than ever before. Read the full article Photo Credits: Unsplash/sutirta budiman
The Broader Lesson from Booming Copper Prices

Blessed are the cheesemakers. A revival in restaurant visits in America has fed demand for one of the more obscure financial instruments—cheese futures. The number of contracts traded on the Chicago Mercantile Exchange surged last month. It is not only cheese that has melted up. Read the full article Photo Credits: Unsplash/Ra Dragon